CONDITIONS GENERALES DE VENTE
TERMS AND CONDITIONS
VISAS
If you are a citizen of the European Union you will not require a visa.
REGISTRATION
Please complete the registration form enclosed and send it to us by fax or E-mail with your authorisation to withdraw 500 Euros. As soon as we receive your registration form (by which you contract to comply with the rules and regulations of the school and of the accommodation you have selected), written confirmation and other useful information regarding your stay, including an invoice detailing the various costs, will be sent to you by post, fax or e-mail.
In the case of late registration (less than 2 weeks before the beginning of your stay), we require you to contact us beforehand by telephone.
INSURANCE
You must take out your own comprehensive insurance policy that will cover you for everything during your stay (illness, accidental damage, theft, etc...). ) and send us a photocopy of the policy. If you are from a country within the European Union, you should request an E111 form from your insurance company to cover you for medical expenses.
PAYMENT
When registering, you should send us a deposit of 700 Euros, preferably by bank transfer. Bank charges are for your account. If you pay by cheque, we have to add on to your invoice a charge of 40 euros per cheque.
The balance of your payment must reach us 2 weeks before the beginning of your stay by the very latest without any reminder on our part.
Your payment must be made out in Euros and must cover all bank fees and dues.
PAYMENT DETAILS (see details on your invoice)
Whatever the payment : Swift, cheque etc.. please make sure that the student’s name, date and registration number are all clearly shown.
CANCELLATION AND CHANGES
Any withdrawal or cancellation on your part more than 30 days prior to arrival will incur a 250 euro deduction from the deposit returned.
Any withdrawal or cancellation on your part less than 30 days prior to arrival will incur a 100 % deduction from the deposit or if you are absent on the day of arrival (except for circumstances beyond your control : death in the family, accident, illness) …
Any interrupted or modified stay on your part while in Saint-Raphaël will not be reimbursed.
Once a course has started, payment is due in full and the student is not entitled to any refund if he/she stops attending the course or only attends infrequently.
In exceptional circumstances where a class does not reach the minimum number required of 6 students, ISL International reserves the right to modify the number of hours.
COMPLAINTS
No complaint on your part will be accepted after your departure if it has not been brought to the attention of our staff during your stay. In the event of any legal dispute, the parties agree that the case shall be heard under the sole jurisdiction of the courts of Fréjus.
BANK HOLIDAYS
There are no classes on French Bank holidays. Private lessons will be made up during the student’s stay.
HOUSE RULES AT SCHOOL AND WITH HOST FAMILIES
In the case of serious misconduct, the school reserves the right to ask you to leave the school without notice. Fees will not be refunded.
In the case of under-age students, the rules are sent to the parents.
AUTHORISATION FOR UNDER-AGE STUDENTS TO GO OUT
In the absence of such authorisation, enrolment for the course cannot be accepted. A written parental authorisation in accordance with the sample wording enclosed, must be returned with the booking form. If the rules specified in these authorisations are not respected (not keeping to the times, under-age student going out without permission), ISL International has the right to sanction (the student will be sent back to his/her country immediately).
Adult students must respect the times shown in “HOUSE RULES WITH HOST FAMILY”.
